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Last updated 10 August 2026

Terms of use

These terms apply when you use the propi website, join early access, contact us or request an introduction to a property professional.

About propi

This website is operated by propi Ltd. propi helps first-time buyers understand the home-buying process and may introduce buyers to independent property professionals.

Using the website

You agree to provide accurate information and not to:

  • Use the website unlawfully, fraudulently or to harm another person.
  • Interfere with the website, its security or another user's access.
  • Copy, scrape or commercially exploit the website without permission.

Information, not professional advice

Website content is general information and is not legal, financial, tax, surveying or investment advice. Property decisions depend on your circumstances. Obtain advice from a suitably qualified professional before relying on material decisions.

Introductions to professionals

Conveyancers, surveyors, brokers and other professionals are independent from propi. An introduction is not a guarantee of availability, price, suitability or outcome. Their own engagement terms apply, and you remain responsible for deciding whether to instruct them.

Availability and changes

We aim to keep the website accurate and available, but may change, suspend or withdraw content or features. We do not guarantee that the website will always be uninterrupted, error-free or current.

Intellectual property

propi owns or licenses the website, brand and original content. You may use the site for your personal home-buying journey, but no other rights are transferred to you.

Liability

Nothing in these terms excludes liability that cannot legally be excluded. To the extent permitted by law, propi is not responsible for indirect loss, decisions based on general website content, or the acts and omissions of independent professionals.

Privacy

Our privacy policy explains how we handle personal information submitted through the website.

Law and contact

These terms are governed by the laws of England and Wales, and its courts have jurisdiction subject to any mandatory consumer rights. To ask about these terms, use our contact page.