Privacy policy

Information we collect

Depending on how you use propi, we may collect:

• Your name, email address and telephone number.
• Details about your property, offer, timeline and the help you need.
• Business and coverage information submitted by prospective partners.
• Technical information needed to operate, secure and diagnose the website.

How we use it

We use personal information to:

• Respond to enquiries and provide the service you request.
• Manage early-access updates where you have asked to receive them.
• Assess partner applications and arrange relevant introductions.
• Operate, improve and protect propi and meet legal obligations.

Where information is processed

Form submissions are stored in propi's content-management database and may be synchronised to our customer relationship system. Our hosting provider processes the technical information needed to serve the website. If you request a professional match, we only share relevant details with organisations involved in that request.

Retention and security

We retain information only for as long as it is needed for the purpose collected, legal requirements or resolving a dispute. We use access controls and appropriate technical safeguards, but no online service can guarantee absolute security.

Your rights

Depending on applicable law, you may ask to access, correct, delete or restrict the use of your information, object to certain processing, withdraw consent or request a portable copy. You may also complain to the UK Information Commissioner's Office.

Cookies

propi currently uses only storage and similar technologies needed to operate and secure the website. If optional analytics or advertising technologies are added, we will update this policy and request consent where required.

Contact and changes

To ask a privacy question or exercise your rights, use our contact page. We may update this policy as propi develops; the date above shows the latest version.